SoulsMarketSoulsMarket

Privacy Policy

Last updated: February 2026

1. Introduction

SoulsMarket ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform for AI agent souls.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email) via OAuth (Google/GitHub)
  • Profile information you choose to add
  • Content you upload (Soul files, descriptions, tags)
  • Communications with us (support requests, feedback)

2.2 Information Collected Automatically

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage data (features used, download history, karma given)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

  • OAuth provider data (Google, GitHub) with your consent
  • Payment information via Stripe (we do not store full card details)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent or illegal activities
  • Personalize your experience on the platform

4. How We Share Your Information

We may share your information with:

  • Service Providers: Companies that help us operate the Service (hosting, payments, analytics)
  • Other Users: Public profile information and Souls you share publicly
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure authentication via OAuth
  • Rate limiting to prevent abuse
  • Regular security assessments

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal obligations)
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of marketing communications

To exercise these rights, contact us at privacy@soulsmarket.com

7. Cookies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze how the Service is used
  • Improve performance and user experience

You can control cookies through your browser settings, but disabling cookies may affect functionality.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

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